Customer Support

We're here to help. Reach out to us through any of the channels below.

Contact Us

Email

[email protected]

For all billing, account, technical, and general queries

Registered Office Address

Flat-301, Bd. 1117
14th Main, 21st A Cross Road
Sector 3, HSR Layout
Bengaluru, Karnataka – 560102
India

Support Hours & Response Times

Email Support

We aim to respond to all email queries within 24–48 business hours.

Live Chat

Use the chat widget on this page for real-time support during business hours.

Critical / Billing Issues

Billing disputes and service outages are prioritised and addressed within 4–8 business hours.

Documentation

For self-service help, visit our docs at docs.gpuvolt.ai.

Common Support Topics

  • •Billing & Invoices — Queries about charges, wallet top-ups, invoices, and refund requests
  • •GPU Pod Issues — Provisioning failures, performance degradation, or unexpected terminations
  • •Account & Access — Login issues, SSH key management, API token problems
  • •Cancellations & Refunds — See our Cancellation & Refund Policy
  • •Data & Privacy — Data deletion requests, privacy queries — see our Privacy Policy